Frequently Asked Questions

We believe when homeowners are well-educated about the options available to them, they are empowered to make the best choice for their home, so we’re glad you’re asking questions.

If you can’t find the answer you’re looking for – or just want more information – please don’t hesitate to call.

Frequently Asked Questions About Red River Roofing

Residential Roofing

How much does an inspection cost?

Inspections are 100% free. We want to be sure you’re educated on the state of your home, so we offer no-obligation inspections year-round.

Can my roof be replaced in winter?

Absolutely! We can replace or repair any damage to your roof as long as weather holds out. In the event of severe weather, we will be in contact with you about your installation date.

Do you offer financing?

Yes. We offer financing through GreenSky, including 12 month same-as-cash financing. At the time you receive your estimate, we can help you apply and see if you qualify for GreenSky Financing.

Is the roof covered under a warranty?

Yes. We offer a workmanship warranty with every installation. There is also a manufacturer’s warranty, which varies in length depending on the manufacturer.

Can you repair my roof or are you only able to replace?

If the damage is minor and isolated, we can certainly repair where needed. After your inspection, your roofing expert will discuss these options with you, and often recommend repairs if there is isolated damage.

How long will the new roof last?

The longevity of your roof depends greatly on your region and year-to-year weather. We recommend having an inspection every other year to monitor your roof’s condition. In general, you can expect asphalt composition shingles to perform for 15 years.

How long does it take to replace a roof?

It depends on the size of your roof and the material used. Typically, a traditional asphalt shingle roof can be replaced in 1 to 3 days.

What type/color of roof should I get?

We offer a wide variety of roof types and colors to meet your needs. Some homeowner’s associations will have specific guidelines to adhere to. Our consultants will help you select a product that meets these requirements, while also picking a roof you will love.

When do I know it’s time to replace my roof?

If your roof is older, if you can see grains and granules on the ground or in your guttering, or especially if your roof is over 20 years old, it is likely time for a replacement.

How do I know if I have hail damage?

If you are concerned you may have damage, the most reliable way to find out is to have your roof inspected by an expert. Some signs of damage to look out for would be hail damage to your guttering and/or bent ventilation caps, or any signs of water leaking inside your home.

Commercial Roofing

How do you determine repair vs. replacement?

If we feel we can repair your roof and increase the service life, that is what we will recommend. If we feel that it is beyond repair and would not make financial sense to repair the current roof, we will then provide options to replace the roof. We often perform an informal moisture scan on low slope roofs to determine how much water the roof is holding. This helps us decide if repairs will provide a suitable outcome.

How long will the repair process take?

Repairs usually take about 1 to 2 days to complete but that will often depend on the number of defects we identify during the inspection. The length may differ depending on weather.

Do we need a staging area?

A staging area is normally required for dumpster placement next to the building (only for commercial projects – not residential). Sometimes an additional area may be required to store material and equipment. In most cases it depends on the size of the job and the accessibility of the area.

Will it be noisy?

It probably will be noisy since it is a temporary construction site. A roof tear-off will be noisy. The gas-powered equipment that we use will make noise, but it will quiet down once we begin to apply the new roof. We will work with you on a schedule that is most convenient for you and the building. We have experience on jobsites requiring quieter work environments, like hospitals and schools.

Does the glue have an aroma on commercial projects?

It depends on the size of the job, how long it takes and the types of adhesives used. We take precautions to help keep the aroma from entering the building. We also can use a low VOC adhesive, but it may be slightly higher in cost.

Can we look at a different system?

We will always work within your budget to resolve any roof issues, but on occasion, complete resolution may be more than was budgeted. If that is the case, we will certainly provide you with other options, but also educate you on the pros and cons of all solutions.

Are you local?

Yes! We’ve been proudly serving the Oklahoma City and Tulsa metro areas for nearly a quarter-century.

How long will it take?

Many factors determine the project timeline, such as the weather, size of the project and roof system. We will do everything we can to meet your timelines.

How long have you been in business?

Red River Roofing was established in 2000 – more than 22 years ago – and has grown to be one of the top ranked contractors in our state, with a fleet of more than 35 vehicles. Our success and growth in the industry has led us to expand our commercial division to one of the best repair and maintenance teams in Oklahoma.

When can you start?

We can typically begin 30 to 60 days from contract signing. It will take time to properly plan out the materials and labor needed to complete your project. Weather also plays an important role in our timeline. Each situation is different, so if you have a timeline in mind, please give us a heads up and we will do what we can to accommodate.

Siding

How much does an inspection cost?

Inspections are free! We want to be sure homeowners are fully educated on the state of their home, so we offer no-obligation inspections year-round.

Can my siding be replaced in winter?

Absolutely! The amount of time installation takes is negligible, and any money lost on your energy bill during this short period of time will be more than made up for in savings over the following years with new, energy-efficient siding.

Do you offer financing?

Yes. We offer financing through GreenSky, including 12 month same-as-cash financing. At the time you receive your estimate, we can help you apply and see if you qualify for GreenSky Financing.

Is the siding covered under a warranty?

Yes. We offer a workmanship warranty with every installation. There is also a manufacturer’s warranty which varies in length depending on the manufacturer.

What kind of maintenance does siding need?

Most of our siding is low maintenance. Each siding has different levels of resistance to weathering and dirt, which we will be more than happy to explain in depth during your consultation.

How can I tell if my siding needs to be replaced?

The best way to know is to have your siding inspected. Some signs to look for would be swelling around nail heads, separation of siding joints, or swelling on the bottom layers of siding. Other interior signs to look for are water spots and leaks.

What is the best siding for my home?

Each home is different in its style and needs. We offer many kinds of siding, and finding the best material, shape and color can be a difficult choice. Our consultants will inspect your home and help you determine the best product to meet all your needs.

Is all old siding removed before installation?

It will depend on the siding being installed, and what siding was previously on the home. The best process is to remove the old siding to properly inspect for water damage. If you have concerns about removing your old siding, don’t hesitate to discuss this with your consultant.

Windows

How much does an inspection cost?

Inspections are totally free! We want to be sure you are fully educated on the condition of your home, so we offer no obligation inspections year-round.

Can my windows be replaced in winter?

Absolutely! The amount of time that installation takes is negligible, and any money lost on your energy bill during this short period of time will be more than made up for in savings over the following years with new, energy efficient windows.

Do you offer financing?

Yes. We offer financing through GreenSky, including 12 month same-as-cash financing. At the time you receive your estimate, we can help you apply and see if you qualify for GreenSky Financing.

Are the windows covered under a warranty?

Yes. We offer a workmanship warranty with every installation. There is also a manufacturer’s warranty which varies in length depending on the manufacturer.

Do I need to prepare my home for my window installation?

Most of your installation will be done from the outside with some inside access needed. If there is anything directly under your windows, we advise you to move it, making a small path for the installer to come in. Not much room will be needed.

What is Low-E Coating?

Low-E is a coating on the inside of the glass which helps to reflect heat and prevent heat transfer without sacrificing the light windows bring in. You can learn more about glass packages here.

Do I have to have grids?

Grids are an aesthetic choice, which are optional in most windows. We offer a variety of grid options to choose from, including no grids at all.

When should I replace my windows?

If you have condensation or fog which cannot be wiped off from the inside or outside, there’s a good chance you have a broken seal in your window. This means it is no longer providing you with good insulation. If you have original, builder grade windows, you can surely benefit from new, more energy efficient and thermally effective windows.

How long does a window replacement take?

This depends greatly on the number of windows you have. A good rule of thumb is one hour per window. Typical window installations can be done in a single day, often in only a few hours!

Do windows come in standard sizes?

No, they do not. All our windows are custom-built to fit the exact dimensions needed to fit the home properly, including any change in squareness.

Doors

What kind of doors do you carry?

We carry two different manufacturers’ lines of entry, security, patio and storm doors. We have identified these manufacturers as absolute best-in-the-market, and can work with you do design the ideal doors for your home.

Are your doors customizable?

Absolutely. From endless combinations of finishes, woodgrain, colors and textures to artisan-crafted stained glass, hardware packages and more, we can create the door to match your home and personality.

Are your doors energy efficient?

Red River’s doors lead the way in energy efficiency and thermal performance.

Do your doors come in standard sizes?

Your door will be custom-built to precisely match your home’s dimensions, providing superior fit.

Do your doors come with a warranty?

Yes. Red River’s doors come with a lifetime limited warranty, which includes glass breakage and seal failure. They are also transferrable to the next homeowner.

Gutter Guards

Will the gutter guard require maintenance?

No gutter guard is 100% maintenance free. However, our gutter guards require the least amount of upkeep in the industry.

How do I clean the gutter guard?

A great way to clean your gutter guard is with the Gutter Guard Brush. It’s designed to clean off any gutter guard without having to get on a ladder or roof. Just screw the brush on the end of any standard extension pole, then from the ground, reach up and brush it off. For more information and where to buy, visit www.TheGutterGuardBrush.com.

Does the gutter guard come in different colors?

No. When the gutter guard is installed, it’s extremely difficult to see from the ground because of the sleek, low-profile design. The front aluminum extrusion that connects to the top of your gutter comes in the natural color of the aluminum finish, which is basically a dull silver color.

Can the gutter guard handle a heavy rainstorm?

Yes. Sometimes, inside miters at the end of a roof valley can cause challenges for any gutter guard, causing rainwater to run over in a downpour. If that’s the case, you may want to install a perforated rainwater diverter along the edge of the roof on the inside miter. This will help break up and dissipate the rainwater over a wider area rather than at one point.

Will roof sand grit clog the stainless-steel micro-mesh holes?

About 99% of the time, small roof sand grit will not clog the mesh. You can have challenges with inside miters (inside gutter corners) where there is high accumulation of small debris and rainwater that congregate at the bottom of the roof valley. These areas will need to be brushed off from time to time. In the straight runs of gutter, when the rain drops come down, they splash the roof sand grit off. There will always be a little grit there in the front trough, but it cycles off the mesh, over the gutter and onto the ground and is replaced by other grit coming down the roof.

Painting

What paint products do you use?

At Red River, we use Sherwin Williams premium paint products for long-lasting, high-quality finishes that make your home look like new again – while adding life to the structure. We believe Sherwin Williams is the best in the industry at both research and development as well as quality control, making the best paints and coatings you can find.

Can I request a different product?

Yes, just give us a call at 405-330-0025 to discuss.

Can your paint stand up to Oklahoma weather extremes?

Yes. We choose Sherwin Williams products specifically for their non-blistering, non-peeling and fade-resistant characteristics.

Are your painters experienced?

Yes. We employ only professional, experienced painters with proven track record.

Will there be someone supervising?

Yes. Project management is always an important part of any project, and managers will be on-site to make sure the project proceeds as expected.

Financing

What can I get financing on?

Through GreenSky Financing, we offer easy ways to finance virtually all our products, from roofing and siding to windows and doors.

How much can I get financed?

GreenSky has credit limits up to $55,000.

Is it a long process?

Typically, if you have all of the necessary information, approvals are fast and easy and only take a few minutes.

Will I be penalized for prepayment?

No, there are no prepayment penalties.

What are the terms?

Terms differ depending on length of financing and amount, and range from 12 to 96 months (eight years).

What are the interest rates?

Interest rates differ depending on length of financing, and range from 0% (same as cash) to 9.99% interest for the longest term – 96 months or 8 years.